Outstanding reliability is just one of the reasons why we fall in love with our Apple products. But unfortunately, everything goes wrong from time to time. That’s why we have the Genius Bar. Did you ...

If you’re thinking about buying an Apple Watch, but don’t know what size to get or what model, you can schedule a try-on appointment at a local Apple Store to get a better idea of what you want. Apple ...

Apple today updated its Apple Store application for iOS devices, adding several new features including location awareness to allow users to check in for appointments at their local Apple retail store.

As we reported earlier this month, Apple today has updated its online website with deeper integration with its appointment scheduling services for the Genius Bar and in-store workshops. This change ...

Leading up to the release of the Apple Watch earlier this year, it seemed that it might not be an easy process to actually get your hands on one. Orders were online only, even if you wanted to buy one ...

Apple will soon make a significant change to retail store Genius Bar appointments to improve the customer experience, according to several sources briefed on the upcoming shift. During the week of ...

Starting April 10, potential customers will be able to try on the Apple Watch in Apple retail stores with help from trained staff members. If you like what you see, you will be able to pre-order your ...

One of Apple’s most important characteristics is the way it deals directly with customers. Step into an Apple Store, or visit the company’s online store, and you’re immediately struck by the same ...

Trying an Apple Watch before you buy one may not be as simple as strolling into an Apple Store and slapping one on your wrist. According to 9to5Mac, Apple customers will be encouraged to schedule ...