Off-channel communications—those that occur outside of approved corporate systems—can pose a considerable challenge for regulatory compliance, data security and overall business integrity. The rise of ...

Online communication is typically more informal and meant for friendly interaction, but in a world of increasing hybrid and remote work, virtual communications play an important role in leadership ...

Every task we perform on a computer—whether number crunching, watching a video, or typing out an article—requires different ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. When people think of customer experience in the commercial world, ...

In any organization, formal communication channels are established to streamline the flow of information, but alongside these formal channels, an informal network known as “grapevine communication” ...

A new report from Global Relay, a leading provider of electronic communication compliance and archiving solutions, spotlights the challenges financial services firms face in maintaining compliance ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...