Customer service is one of the most critical functions of any company. In short, when you go above and beyond for your customers and treat them as people and not just a number, it shows. Moreover, it ...

Consistency is at the heart of successful businesses that place customer satisfaction as a priority. Consumers expect a consistent experience across all brand interactions, whether online, in-store or ...

Objective 1.1: Enhance organizational structures and resources through IT unification, talent investment, and planning. Strategy 1.1.1: Define and secure the proper organizational alignment of IT to ...