Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Chatbots have settled into a permanent role within enterprise systems. By 2026, they support customer interactions, employee ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Silverback AI Chatbot has announced an enhancement to its conversational automation platform with a focus on expanding the capabilities of its AI Agents system. The new update supports a growing shift ...

Yesterday, The Washington Post reported that AI start-up Delphi cannot use OpenAI’s platform after it created Dean.Bot, a chatbot mimicking Representative Dean Phillips (D-MN) for a super PAC ...

Silverback AI Chatbot has announced an update to its AI Agents framework, extending the platform’s ability to support businesses in automating structured workflows and customer engagement processes.