Artificial intelligence operations startup BigPanda Inc. said today it’s adding a new Generative AI for Automated Incident Analysis capability to its AI operations platform, helping users estimate the ...

A few CIOs with call center-based Incident Management systems can’t see the bottom of incident queues due to the thousands of pending laptop connectivity, remote access login, and VPN support requests ...

Digital technologies have led to the application of new-age technologies that operate with minimal human intervention. And while they may heighten productivity and drive growth, any failure can pose a ...

BigPanda formally launched a new data science platform to automate IT Incident Management. BigPanda’s platform analyzes the flood of alerts that IT teams face every day and clusters them into ...

Incident.io, a startup that provides an artificial intelligence-driven platform to speed up the response and management to incidents such as application outages, said today it has raised $62 million ...

BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced the completion of its acquisition of xMatters, a leading ...

BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced the launch of its new Digital Operations Platform, helping ...

The University of Dayton (UD) maintains a sophisticated computing environment to support its diverse operations. Consequently, UD hosts large amounts of data, much of which is sensitive according to ...