Centrical, the Performance Intelligence Platform for frontline teams, today announced the launch of AI Role-Play simulations and coaching, a breakthrough solution that combines realistic practice with ...

A powerful way to ensure training programs lead to measurable, long-term performance improvements is through role-playing and hands-on implementation. While traditional training methods often focus on ...

For years, employee training in financial institutions has followed a familiar formula: shadowing seasoned reps, flipping through static manuals, and completing LMS quizzes that feel like school all ...

Communications professionals are being called upon to become more strategic. But what does that really mean in practice? Beyond writing speeches, prepping talking points, and fine-tuning tone, ...