“OK, so you have to say it with a smile, no matter what you’re saying, because the shape of your mouth makes a difference.” Kristen DiMercurio is teaching me how to sound like my Bluetooth speaker.

Voice over Internet Protocol (VoIP) technology has transformed how businesses handle their communications. Unlike traditional landlines, VoIP services let you make calls over the internet using ...

When Skype debuted in 2003, it was the first time I remember feeling that an individual app—and not just the broader internet—was radically disrupting communications. Thanks to its implementation of ...

Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational efficiency, ...