Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do ...

The foot soldiers in this war are not foreign spies, but Filipinos, hired via contracts, paid by checks, and managed like call center agents ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the year’s most talked-about movies continues with The Secret Agent (O Agente Secreto), Neon‘s thriller from writer-director ...

Director, writer and producer Barry Levinson won an Oscar for “Rain Man,” and his credits include such iconic films as “Diner ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

Dec. 26 often passes unnoticed in the Philippines. After all, the lechon is still here, and the holiday lull has settled in.

Data protection platform AvePoint has launched a command center to help organizations monitor artificial intelligence agents, addressing security risks and rising expenses as organizations deploy more ...

Three years after his death during an altercation with an off-duty FBI agent inside Metro Center station, Troy Bullock’s family continues to seek justice — now in a $15 million lawsuit. The U.S.

A pair of ICE agents were surrounded by neighbors and activists during an attempted immigration arrest in south Minneapolis on Monday.

Readers Edition. This is the (nearly) annual tradition of you, RPS readers, telling us where we went wrong in our annual ...

From Jessie Buckley in "Hamnet" to Timothée Chalamet in "Marty Supreme," here are the 11 best movie performances of 2025.